About Us

Our Mission

Successful music programs and great music travel go hand in hand. Our customized touring packages help define a sense of purpose for ensembles, build ensemble unity and musicianship, and strengthen friendships. They help boost the ensemble’s reputation in the community and enhance recruitment and fundraising efforts. And, perhaps most important, they allow diverse cultures to come together and share in the universal language of music.

But Encore goes beyond travel. We are committed to supporting music education at home. From our director workshops and professional networking events to our scholarship programs for young musicians, we continue to give back to our musical communities year-round. That’s why “taking your music program to new places” is our mission. Whether “places” refers to exciting destinations or supporting your music programs at home, Encore is with you every step of the way.

Encore Tours is the performance division of ACIS Educational Tours, the quality leader in educational travel since 1978.

Meet Our Team

Our local experts work tirelessly to provide unparalleled support for ensemble, ensuring a seamless journey from start to finish. From coordinating performances in renowned venues to managing all aspects of travel logistics, our Boston-based team is committed to excellence. Trust us to handle the details, allowing you to concentrate on crafting unforgettable performances.

James Matthews


Glenn Quirion

Director of Business Development

Robin Teague

Robin Teague

Program Consultant

Sean Boulware

Program consultant

Julian Edwards

Program consultant

Frieda Krantz

Frieda Krantz

Director of Operations

Matthew LaMondia

Program Manager

Albertha Brown

Albertha Brown

Lead Flights Coordinator

David Solar

Director of Marketing

Our Overseas Network

We’ve meticulously crafted a global network to offer unparalleled support for musical ensembles. Alongside our Boston-based US office, we’ve established connections in every destination, spanning Argentina, Austria, Belgium, Brazil, Budapest, Canada, China, Costa Rica, Croatia, Czech Republic, France, Germany, Greece, Hungary, Ireland, Japan, Mexico, the Netherlands, Peru, Poland, Portugal, Russia, South Africa, Spain, Switzerland, the UK, and Uruguay.

Our overseas team members possess deep knowledge of each destination, along with a nuanced understanding of the local music scene—a rarity among travel operators. Whether securing prestigious performance venues or orchestrating seamless travel logistics, we’re dedicated to ensuring every note resonates effortlessly. Entrust us with the details, freeing you to focus on crafting unforgettable performances and treasured memories.

About the Departments

Tour Consultants: Regional Directors & Managers

Our Tour Consultants, are experts in the art of customizing the perfect music tour experience. They are your partner, ensuring that your goals and preferences are matched to the best opportunities that Encore has to offer. From balancing sightseeing with performances and rehearsal time, to selecting the most inspiring venues, explaining pricing options and customizing activities important to your group, their insider knowledge and commitment to your needs ensures the arrangement of a superior performance travel experience.

Program Managers

Once your itinerary has been composed, your Program Manager becomes your primary contact for pre-trip logistics. From concert management to rooming lists, billing inquiries and more, they are your liaison to the behind-the-scenes Encore team. They work closely with your Tour Consultant to ensure that the unique needs of your group are fulfilled and that everything runs smoothly through the conclusion of your performance tour. Their focus on the pre-departure details allows you to concentrate on your ensemble.


Our Operations staff liaise with our worldwide network of experts to find you the best flights and perfect hotels, arrange transportation, secure your desired performance venues, facilitate instrument logistics, arrange cultural activities and more.

Traveler Support

Our Traveler Support department handles all of your passengers’ questions. From insurance options, to bills, to the tour itinerary, they will be there for your passengers throughout their Encore experience. Traveler Support can be contacted at accounts@encoretours.com

Affiliations and Partnerships

Customize Your Tour

Are you ready to take your ensemble to new places? Get a quote from one of our tour consultants who will help you customize a trip to meet your goals.

Get A Quote