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Our Mission

Our Mission

Successful music programs and great music travel go hand in hand. Our customized touring packages help define a sense of purpose for ensembles, build ensemble unity and musicianship and strengthen friendships. They help boost the ensemble's reputation in the community and enhance recruitment and fundraising efforts. And, perhaps the most important, they allow diverse cultures to come together and share in the universal language of music.

But, Encore goes beyond travel. We are committed to supporting music education at home. From our director workshops and professional networking events to our scholarship programs for young musicians, we continue to give back to our musical communities year-round. That's why "taking your music program to new places" is our mission. Whether "places" refers to exciting destinations or supporting your music programs at home, Encore is with you every step of the way.

Encore Tours is the performance division of ACIS Educational Tours, the quality leader in educational travel since 1978.

Meet Our Team

James Matthews

"Over the years since Encore's inception I have been lucky enough to attend countless performances by Encore ensembles all across Europe. My favorite moment is always when the audience rises to applaud the performance and you can see the sense of achievement and joy in the faces of the musicians. There are so many opportunities for making lifelong memories while performing abroad and I love being part of making that happen."


James Matthews

James Smith

"Travel is the most fun and continuous education! Learning in social and cultural capacities in an international environment enables us to better understand ourselves as well as others; it is extremely rewarding to be part of those life-changing experiences for people of all ages and backgrounds. My constant highlight is to see young musicians embark on a first tour with friends and how they develop en route, notably after receiving a standing ovation from a foreign audience with whom they cannot communicate, except through their music."


James Smith

Regional Director, West
Sabrina Nikolov

"After earning my master's degree in French at a school in Paris, I was ready to come back home and encourage others to get a taste for travel. I am lucky enough to do this on a daily basis working at Encore Tours. I know that everyone who will travel with Encore will have an experience of a lifetime."


Sabrina Nikolov

Regional Director, East
Jon Linker

"As a professional musician, I've had the great opportunity to travel and perform across the United States and Europe. From marching in front of millions at the St. Patrick's Day Parade in New York City to performing at a Mass at St. Peter's Square in Vatican City before Pope John Paul II and 300,000 people, I've experienced first-hand the power of travel and sharing music with others. I look forward every day to helping create powerful experiences and lifelong memories for my clients."


Jon Linker

Program Consultant
Frieda Krantz

"My best travel tip is to just buy the ticket! The rest will work out, but only if you get on that plane!"


Frieda Krantz

Director of Operations
Albertha Brown

"It's been a joy to tour with groups to China, Greece, the Azores and London. Travel moves me."


Albertha Brown

Lead Flights Coordinator

About the Departments

Tour Consultants: Regional Directors & Managers

Our Tour Consultants, are experts in the art of customizing the perfect music tour experience. They are your partner, ensuring that your goals and preferences are matched to the best opportunities that Encore has to offer. From balancing sightseeing with performances and rehearsal time, to selecting the most inspiring venues, explaining pricing options and customizing activities important to your group, their insider knowledge and commitment to your needs ensures the arrangement of a superior performance travel experience.

Program Managers

Once your itinerary has been composed, your Program Manager becomes your primary contact for pre-trip logistics. From concert management to rooming lists, billing inquiries and more, they are your liaison to the behind-the-scenes Encore team. They work closely with your Tour Consultant to ensure that the unique needs of your group are fulfilled and that everything runs smoothly through the conclusion of the trip. Their focus on the pre-departure details allows you to concentrate on your ensemble.


Our Operations staff liaise with our worldwide network of experts to find you the best flights and perfect hotels, arrange transportation, secure your desired performance venues, facilitate instrument logistics, arrange cultural activities and more.

Traveler Support

Our Traveler Support department handles all of your passengers' questions. From insurance options, to bills, to the tour itinerary, they will be there for your passengers throughout their Encore experience. Traveler Support can be contacted at accounts@encoretours.com

Affiliations & Partnerships

ACIS logo
AIFS logo
ACDA logo
ASTA Music loho
Chorus America logo
IATA logo
NAFME logo
NBA logo
USTOA logo
AM Parents logo
Band Directors Talk Shop logo
New Horizons Music logo
MASS Creative logo

Contact Us

Do you have questions about Encore Tours? We're happy to help!

Contact Us