The Encore Team all together again! Vice President of Customer Experience, Laura Smart (she put together this whole shindig!) Beautiful Boston Accountants are awesome. Jeannie, our “Tour Manager” for the day Giant Pong! Susi, our wonderful receptionist Flights Team playing giant Connect Four Chicago, Sacramento and London offices represented here! Giant Chess The Encore ladies & giant Jenga And lobsters, of course! Each year, in August, Encore Tours/ACIS staff from all over the world come together in Boston for a company conference. During which, we discuss ways we can improve the experience of our traveling passengers and Group Leaders so we can continue providing the most exceptional tours in the industry. We work tirelessly all week to come up with new ideas but, after our labors, we like to relax and have a good time! Don’t believe me? See for yourself! The post The Encore Team Together Again! appeared first on Backstage at Encore Tours.