Privacy Policy Encore Tours and its parent company ACIS are committed to your privacy. While information is the cornerstone of our ability to provide superior service, your trust is most important to us. All of us at Encore Tours and ACIS are committed to keeping personal information secure and to using it only as you would want us to use it. Scope of this Privacy Policy This Privacy Policy applies to information that we collect or that you provide when you visit our website or interact with our website or Encore Tours via email, text, or other electronic means. If you are traveling on an ACIS or Encore tour to Europe or you are visiting our website from within Europe, please review our Privacy Policy Addendum, which outlines how we comply with GDPR regulations. How We Protect Information We safeguard personal information. Employees with access to personal information are screened and trained. Our computer systems utilize customary industry security standards such as secure socket layer (SSL) and are monitored by trained professionals. When you provide credit card information, we use SSL encryption to protect it. There are steps you can take to protect your information as well. Never share your password, since it is used to access your account information. Transmission of information over the Internet is never completely secure, and while we follow industry best practices, we cannot guarantee that systems will never be compromised. Transmission of personal information to Encore Tours or ACIS is at your own risk. We are not responsible in the event of circumvention of privacy settings or security measures contained on our website. Personal Information We Collect We limit collection of personal information to what is required to participate on Encore or ACIS trips and to provide related services. This personal information may include: name, mailing address, date of birth, telephone number, email address, gender, passport number, emergency contact name and phone number, and social security number for teachers and assistants where required. We also collect payment details when payments are made by credit card or bank routing numbers if you join our autopay plan. All credit card and bank account information is encrypted and our system is tested regularly for integrity. We must have personal information to arrange tours. Anyone wishing to delete their personal information will necessarily cancel their participation on the tour and will be subject to the normal cancellation policies. To request deletion and cancel your trip, contact your group leader or Encore Tours. How We Collect Information We collect information directly from you through our website forms, over email, by phone, at events and conferences, and through our partner and affiliate channels. If you request information such as a catalog, sign up for updates about our services, or provide your information in person, we may use that information to let you know about products, services, or offers that may be of interest from Encore Tours or our subsidiaries or affiliates. You can unsubscribe from marketing communications at any time by clicking the relevant link in any of our emails or by contacting us. How We Use Cookies Our site uses cookies and similar technologies to improve functionality, remember your preferences, analyze traffic, and support marketing. Some cookies are set by third-party services that appear on our pages. You can review the categories and providers in the Cookie Declaration below. Your consent applies to www.encoretours.com. You may change or withdraw your consent at any time. Change cookie settings | Withdraw consent “Cookies” are small strings of text that are sent to your browser. Cookies may collect information such as the server your device is connected to, your IP address, operating system and browser type, approximate location, and whether you arrived via our online ads or email links. A cookie cannot retrieve other data from your hard drive or run programs. You can configure your browser to warn you each time a cookie is being sent or to reject all cookies. If you reject cookies, some features of our site may be inaccessible or may not function properly. Cookie Declaration Disclosure of Information We will not sell, rent, share, or otherwise reveal personal information to any third party except: 1) when necessary to make a travel arrangement or procure a service that is part of an Encore or ACIS trip; 2) when required by law, for example pursuant to a subpoena, court order, or in connection with any other governmental inquiry; 3) when an adult customer has agreed to the disclosure, or in the case of a customer who is a minor, with the agreement of the customer’s legal guardian; 4) to protect or defend our legal rights or the legal rights or well-being of other users of our website in furtherance of an investigation regarding a breach of our privacy policy or any unauthorized access to or use of our website, or any illegal activities concerning a particular user; and 5) in connection with the sale, merger, consolidation, change in control, transfer of substantial assets, reorganization, or liquidation of Encore Tours or ACIS. We reserve the right to share your information with one or more of our subsidiaries or affiliates, including our parent company AIFS, that may be located in other states or foreign countries. By voluntarily submitting your information to our website, you understand and consent to our transfer of such information to any of our subsidiaries or affiliates, regardless of their physical location, throughout the world. Our subsidiaries or affiliates will treat your information pursuant to the terms set forth in this Privacy Policy. Third-Party Service Providers Whenever we hire other organizations to provide support services, we require them to conform to our privacy standards. Children We do not knowingly solicit data online from or market online to children under the age of 13, nor do we collect or disclose information about children except as noted above under Disclosure of Information. If you are under the age of 13, do not register with our website and do not provide personal information about yourself to us or use any interactive or public comment features of our website. If we learn that we have collected or received personal information from a child under 13 without verification of parental or guardian consent, we will delete that information. Parents and guardians who provide personal information about their minor children to Encore Tours or ACIS should review all of that information for accuracy. Parents or guardians may contact us at any time to review and correct personal information about their children. Your Choices You can unsubscribe from marketing emails at any time using the link in our messages or by contacting us. You can change or withdraw cookie consent at any time using the controls above. If you are located in the EU, UK, or other regions with specific data rights, please see our Privacy Policy Addendum for information about your rights and how to exercise them. Acceptance and Updates By using this site, you signify your acceptance of this Privacy Policy. If you do not agree with our Privacy Policy, please do not use our site. We may change this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post those changes on this site so that you have access to up-to-date information about the information we collect, how we use it, and under what circumstances we may disclose it to third parties. Your continued use of our website after we make changes is deemed to be acceptance of those changes. Please check this page periodically for updates. Contact Us If you have any questions about this Privacy Policy, please contact us or write to: Encore Tours, 330 Congress Street, Suite 5, Boston, MA 02210, USA. Last updated: September 3, 2025