Terms and Conditions

Severance Orchestra Event Terms & Conditions

Please review the terms below before completing your event registration for the one-day Severance Orchestra Event on Monday, March 22, 2027.

For Encore Programs with an Overnight Stay

If your Encore program includes an overnight stay, by registering for that program, participants acknowledge and agree to the terms outlined in Encore’s standard Terms & Conditions.

View Standard Encore Terms & Conditions

For Day Events with No Overnight Stay

The Severance Orchestra Event is a one-day event with no overnight stay included. Encore’s standard Terms & Conditions apply with the event-specific exceptions and policies listed below.

Transportation is not included in the program price. Optional travel support or broader planning needs may be discussed separately upon request.

Payment Plans

  • Automatic payment plans and related discounts are not available.
  • A $300 initial payment will be invoiced after registration and is due upon receipt.
  • The $300 initial payment is risk-free for 30 days after registration, or until 130 days prior to the event, whichever comes first.
  • Registrations completed within 130 days of the event are not eligible for the 30-day risk-free initial payment period.
  • Final balances will be invoiced separately and payment is due no later than 120 days prior to the event.
  • If registration is completed within 130 days of the event, full payment is due immediately and the cancellation policy applies immediately upon registration.

Protection Plans

All participants are covered by Encore Tours’ Basic Protection Plan. Because this is a one-day program, upgraded protection plan options are not available and the cancellation schedule below applies.

For general Encore travel documents, please visit the Traveler Resources page.

Cancellation Policy

The $300 initial payment is risk-free for 30 days after registration, or until 130 days prior to the event, whichever comes first. After that risk-free period, the cancellation schedule below applies.

If registration is completed within 130 days of the event, there is no 30-day risk-free period. Full payment is due immediately, and the cancellation policy applies immediately upon registration.

Cancellation TimingRefund Amount
More than 130 days prior to the event
After the risk-free period has ended
All payments less $300
129 to 60 days prior to the eventAll payments less $400
Fewer than 60 days prior to the eventNo refund

All cancellation requests must be submitted in writing and are effective as of the date received.

Program Structure

The Severance Orchestra Event is a one-day program and operates under a modified structure that differs from Encore’s standard multi-day tours. Certain policies, including upgraded protection plans and overnight travel provisions, do not apply to day events with no overnight stay.

Participant Responsibilities

Participants are expected to follow the direction of ensemble leaders and Encore staff throughout the event. Encore reserves the right to remove any participant whose behavior is deemed disruptive, unsafe, or inconsistent with program expectations.

Health and Safety

Participants should disclose any relevant medical conditions or serious allergies prior to the event. While Encore will communicate important information to partners and venues, an allergen-free environment cannot be guaranteed.

Communication

Encore communicates important registration, invoicing, and program information by email. Participants are responsible for providing accurate contact information and monitoring communications leading up to the event.

Registration Acknowledgment

By completing the registration form and signature field, participants acknowledge and agree to all Terms & Conditions laid out on the registration form, in the Event Terms & Conditions, in the full Encore Terms & Conditions, and in the Encore Release contained in the linked terms.

View the full Encore Terms & Conditions and Release.

Contact

For questions regarding registration, billing, or participation, please contact Encore Traveler Support at accounts@encoretours.com.