All guests joining an Encore Collection program will have around-the-clock access to one of our expert travel concierges. These helpful individuals can help you customize the perfect itinerary, regardless of whether you want to see some of your destinations hidden gems, visit a popular tourist attraction, or find somewhere peaceful to relax. Learn more about these passionate and knowledgeable experts, as well as how they can enhance your travel experience.


Our travel concierges help differentiate Encore Experiences from our competitors by providing 24/7 assistance to all travelers on an Encore Collection program. These local experts are dedicated to ensuring that you have a once-in-a-lifetime experience by providing restaurant recommendations, sightseeing suggestions, identifying the best local musical events, and so much more! They know all of the hidden gems in your destination city, and can recommend the perfect activities for your specific interests.

We know that not all travelers are the same, but our travel concierges will ensure that any free-time will be filled with wonderful experiences that splendidly balance the featured highlights on your program.